Terms & Conditions

Agreement to these terms

This website is operated by Michelle Moses, LMFT (“I,” “me”). By using it, you agree to these Terms & Conditions and to the Privacy Practices. If you don’t agree, please don’t use the site.

Not therapy, and not emergency care

The information on this website is for general education. It is not therapy, diagnosis, or a substitute for care from a qualified professional who knows your situation.

Starting therapy

Visiting this website, sending a message, or having a free consultation does not create a therapist-client relationship. That relationship begins only after we complete intake together, you sign the informed consent and practice policies, and we agree to work together.

The free 15-minute consultation is a chance to ask questions and see whether we are a good fit. It is not a therapy session. If I am not the right fit for your needs, I will do my best to suggest other resources.

Telehealth and location

I am licensed in California. For telehealth sessions, you must be physically located in California at the time of each session. Sessions take place on a secure, HIPAA-compliant platform, and you agree to join from a private space where you can talk freely.

Fees, insurance and Good Faith Estimates

Session fees, accepted insurance, payment, and cancellation policies are explained in writing before therapy begins and are part of the informed consent you sign.

Your right to a Good Faith Estimate. Under the federal No Surprises Act, if you are not using insurance, or are not using insurance for a service, you have the right to receive a Good Faith Estimate of the expected cost of care. You can ask for one before you schedule. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Learn more at cms.gov/nosurprises.

Free tools and resources

The feelings wheel, free guide, self-worth cards, and other resources on this site are general self-care and educational tools. They are not a diagnosis or treatment plan, and they do not replace therapy. Use them at your own discretion.

Communication

Regular email and text messages are not fully secure. By contacting me that way, you accept that risk. I respond to messages as soon as I reasonably can during business hours. Clinical information should only be sent through the client portal, HIPAA-compliant email, or secure fax.

If you agree to receive text messages, you can reply STOP at any time to opt out. See the Privacy Practices for details.

Content and trademarks

The text, design, and original materials on this website belong to Michelle Moses, LMFT, unless noted otherwise. You may view and print pages for your own personal, non-commercial use. Please don’t copy, sell, or republish content without written permission.

TBRI® and Trust-Based Relational Intervention® are registered trademarks of Texas Christian University. Making Sense of Your Worth is © Cindy R. Lee, LCSW, in partnership with HALO Project International. They are referenced here to describe the frameworks I am trained in, not to suggest endorsement.

Other websites

This site links to other websites, such as the Karyn Purvis Institute of Child Development and HALO Project. I don’t control those sites and am not responsible for their content or privacy practices.

Disclaimers and limitation of liability

I work to keep this website accurate and current, but it is provided “as is,” without warranties of any kind. Information may change without notice. To the fullest extent permitted by law, I am not liable for any damages arising from your use of the website or reliance on its general information. Nothing here limits any right you have under California law that cannot be waived.

Governing law and changes

These terms are governed by the laws of the State of California. I may update them from time to time, and the effective date at the top of this page will change when I do. Continuing to use the site after an update means you accept the revised terms.

Contact